Shipping Policy
Last updated: July 25, 2026
1. Where we ship
We currently ship to the United States, United Kingdom, and most of Europe. If your country isn't listed at checkout, email support@cybervelopro.com and we'll see what we can do.
2. Shipping cost
- Free standard shipping on all EK6 orders within the contiguous United States.
- International shipping rates are calculated at checkout based on destination.
- Alaska, Hawaii, and remote areas may incur an additional surcharge shown at checkout.
3. Availability & processing time
The EK6 is in stock and ready to ship. Orders are handled and dispatched within 1–3 business days after your order is placed (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with your tracking number as soon as your order leaves our warehouse.
4. Delivery time
Once shipped, estimated transit time is 3–6 business days. This is the delivery window after your order has left our warehouse and does not include the 1–3 business day handling time above.
Delivery times are estimates, not guarantees. Weather, customs, and carrier delays can occasionally add time.
5. Tracking your order
Every order includes a tracking code. You can check status at any time on our tracking page using the code from your shipping confirmation email.
6. Duties, taxes, and customs
Orders shipped outside your home country may be subject to import duties, taxes, or customs fees collected by your local authority. These are the responsibility of the recipient. Contact your local customs office for the specific rates that apply.
7. Shipping protection
At checkout you can add Shipping Protection to cover your order against loss, theft, or damage in transit. If something goes wrong, email support@cybervelopro.com with your order number and we'll take care of it.
8. Wrong address / failed delivery
Please double-check your address at checkout. If a package is returned to us due to an incorrect or incomplete address, we'll contact you to arrange re-shipment at your cost.
9. Contact
Any shipping question? Email support@cybervelopro.com.